These Terms and Conditions ("Agreement") govern your use of Bendigo Pokies, including its website, mobile applications, and any other related services or features (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to be bound by these terms.
Your access to and use of the Platform are subject to your acceptance without modification of these Terms. If you do not agree with these Terms, please discontinue use of the Platform immediately.
To use the Platform, you must be at least 18 years old (or the minimum age required by applicable law in your jurisdiction) and have a valid government-issued ID to verify your identity.
The Platform is intended for users who are physically located in countries where online gaming is permitted. We reserve the right to restrict or deny access to our services if you attempt to use them from any restricted territory.
To create an account, you must provide accurate and complete information about yourself, including your name, date of birth, address, phone number, and email address. You are responsible for maintaining the accuracy and completeness of this information and notifying us in writing if it changes.
Each user is limited to one account per person. Creating multiple accounts or using someone else's account is a breach of these Terms and may result in suspension or closure of your account(s).
We require identity verification for all users, including customers who wish to withdraw funds from their account. This verification process involves providing additional documentation to confirm your age and residency.
You are responsible for maintaining the accuracy and completeness of your account information, including any changes that occur after initial registration.
To ensure security and integrity of our services, you agree to:
You are responsible for maintaining the confidentiality of your login credentials, including username, email address, phone number, and passwords. You must not share these with anyone else or store them in plain text.
We prohibit the following activities:
To prevent fraud, we may monitor user activity for suspicious behavior. If you create multiple accounts or engage in other prohibited activities, your account(s) will be suspended or closed.
All bonuses and promotions offered through the Platform are subject to specific terms and conditions that can be found on our website. We reserve the right to modify, cancel, or change any bonus or promotion at any time without prior notice.
You must meet the minimum wagering requirements for each game or bet in order to withdraw funds from your account. In-game betting rules will apply as specified by individual games.
To prevent exploitation of our bonuses, you agree not to:
Please refer to the Deposit and Withdrawal section for details regarding fees, payment methods, processing times, and requirements.
As outlined above, we require verification documentation before permitting withdrawals. If you fail to comply with these procedures or attempt to circumvent them in any way, your account may be suspended until such time as the required information is provided.
Withdrawal requests will undergo a comprehensive review process to ensure compliance with these Terms, applicable laws, and our internal policies. The timeframe for processing withdrawal requests may vary based on jurisdiction-specific regulations or additional documentation requirements.
We strongly advise that you:
You may choose to self-exclude your account for a specified period or permanently. If you self-exclude, all betting activity on that account will cease until the exclusion period has ended.
We utilize industry-standard random number generators (RNGs) to ensure fair game outcomes. All games have been independently tested by recognized third-party auditors for fairness.
If technical difficulties occur, causing interrupted gameplay or voiding any wagers placed during that period, you may contact our support team to discuss compensation or resolution options.
We reserve the right to suspend or close your account at any time if we suspect fraudulent activity, abuse of bonuses, non-compliance with these Terms, failure to verify identity information accurately, excessive losses (resulting in potential chargebacks), suspected multiple account creation, betting manipulation, other forms of cheating, technical interruptions, violation of law enforcement requests for assistance.
The content provided on the Bendigo Pokies is owned by or licensed to us. Reproduction and/or distribution without our express written consent are prohibited except as may be permitted in accordance with applicable laws.
We will not be responsible for any damages, liabilities, costs, losses or expenses arising directly or indirectly from your use of the Platform or from failure of performance hereunder.
These Terms may be updated without prior notice at our sole discretion. You agree to review this page regularly as changes become effective upon publication.
For any questions, disputes, requests for support or other matters regarding these Terms, please contact us through the Platform's designated channels (24/7 Live Chat).
By continuing use of Bendigo Pokies services after reviewing and agreeing with our updated terms you confirm your understanding.
